Terms and Conditions

Last updated: June 8, 2021

  1.   About the Website

1.1. Welcome to https://freelancinggems.com (the ‘Website’). The Website provides an online membership connecting female freelancers with Australian employers. (the ‘Services’).

1.2. The Website is operated by Freelancing Gems PTY. LTD. (ABN 41 508 279 950) . Access to and use of the Website, or any of its associated Products or Services, is provided by Freelancing Gems. Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.

1.3.  Freelancing Gems reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Freelancing Gems updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.

  1.   Acceptance of the Terms

You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Freelancing Gems in the user interface.

  1.   Subscription to use the Services

3.1.  In order to access the Services, you must first purchase a subscription through the Website (the ‘Subscription’) and pay the applicable fee for the selected Subscription (the ‘Subscription Fee’).

3.2. In purchasing the Subscription, you acknowledge and agree that it is your responsibility to ensure that the Subscription you elect to purchase is suitable for your use.

3.3.  Once you have purchased the Subscription, you will then be required to register for an account through the Website before you can access the Services (the ‘Account’).

3.4.  As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including:

(a) Email address

(b) Preferred username

(c)  Mailing address

(d) Password

(e) Company name

(f) Job title

(g) Industry

(h) Services offered

3.5.  You warrant that any information you give to Freelancing Gems in the course of completing the registration process will always be accurate, correct and up to date.

3.6.  Once you have completed the registration process, you will be a registered member of the Website (‘Member’) and agree to be bound by the Terms. As a Member you will be granted immediate access to the Services from the time you have completed the registration process until the subscription period expires (the ‘Subscription Period’).

3.7.  You may not use the Services and may not accept the Terms if:

(a) you are not of legal age to form a binding contract with Freelancing Gems; or

(b) you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.

  1. Your obligations as a Member

4.1. As a Member, you agree to comply with the following:

(a) you will use the Services only for purposes that are permitted by:

(i)         the Terms; and

(ii)        any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;

(b) you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;

  1. Content you provide to us

5.1  There may be opportunities for you to post content to the Site or send feedback to us (User Content). You understand and agree that your User Content may be viewed by other users on the Site, and that they may be able to see who has posted that User Content.

5.2  When you upload or post content to our site, you grant us the following rights to use that content:

(a)  You warrant that any User Content does comply with our House Rules, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of this warranty.

(b) We have the right to remove any User Content you put on the Site if, in our opinion, such User Content does not comply with the House Rules.

(c) We are not responsible and accept no liability for any User Content including any such content that contains incorrect information or is defamatory or loss of User Content. We accept no obligation to screen, edit or monitor any User Content but we reserve the right to remove, screen and/or edit any User Content without notice and at any time. User Content has not been verified or approved by us and the views expressed by other users on the Site do not represent our views or values

5.3  If you wish to complain about User Content uploaded by other users please contact us at hello@freelancinggems.com.

  1.   Our content

6.1 Unless otherwise indicated, the Site and Services including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (Our Content) are owned or licensed to us, and are protected by copyright and trademark laws.

6.2  Except as expressly provided in these Terms and Conditions, no part of the Site, Services or Our Content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

6.3  Provided that you are eligible to use the Site, you are granted a limited licence to access and use the Site and Our Content and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use.

6.4  You shall not

(a) try to gain unauthorised access to the Site or any networks, servers or computer systems connected to the Site; and/or

(b) make for any purpose including error correction, any modifications, adaptions, additions or enhancements to the Site or Our Content, including the modification of the paper or digital copies you may have downloaded.

6.5  We shall

(a) prepare the Site and Our Content with reasonable skill and care; and

(b) use industry standard virus detection software to try to block the uploading of content to the Site that contains viruses.

6.6  The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on the Site.

6.7 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that Our Content on the Site is accurate, complete or up to date.

  1. Payment

(a) any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Freelancing Gems of any unauthorised use of your password or email address or any breach of security of which you have become aware;

(b) access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of Freelancing Gems providing the Services;

(c) you will not use the Services or the Website in connection with any commercial endeavours except those that are specifically endorsed or approved by the management of Freelancing Gems;

(d) you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;

(e) you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Services. Appropriate legal action will be taken by Freelancing Gems for any illegal or unauthorised use of the Website; and

(f)   you acknowledge and agree that any automated use of the Website or its Services is prohibited.

7.1  Where the option is given to you, you may make payment of the Subscription Fee by way of:

(a) Credit Card Payment (‘Credit Card’)

(b) PayPal (‘PayPal ‘)

7.2.  All payments made in the course of your use of the Services are made using Stripe and Paypal. In using the Website, the Services or when making any payment in relation to your use of the Services, you warrant that you have read, understood and agree to be bound by the Stripe and Paypal terms and conditions which are available on their website.

7.3.  You acknowledge and agree that where a request for the payment of the Subscription Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Subscription Fee.

7.4.  You agree and acknowledge that Freelancing Gems can vary the Subscription Fee at any time and that the varied Subscription Fee will come into effect following the conclusion of the existing Subscription Period.

  1.   Refund Policy

Freelancing Gems will only provide you with a refund of the Subscription Fee if the manager of Freelancing Gems makes a decision, at its absolute discretion, that it is reasonable to do so under the circumstances. Where this occurs, the refund will be in the proportional amount of the Subscription Fee that remains unused by the Member (the ‘Refund’).

  1.   Copyright and Intellectual Property

9.1. The Website, the Services and all of the related products of Freelancing Gems are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by Freelancing Gems or its contributors.

9.2.  All trademarks, service marks and trade names are owned, registered and/or licensed by Freelancing Gems, who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you are a Member to:

(a) use the Website pursuant to the Terms;

(b) copy and store the Website and the material contained in the Website in your device’s cache memory; and

(c)  print pages from the Website for your own personal and non-commercial use. Freelancing Gems does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by Freelancing Gems.

9.3. Freelancing Gems retains all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to the Website will transfer any:

(a) business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or

(b) a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or

(c)  a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process), to you.

9.4.  You may not, without the prior written permission of Freelancing Gems and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.

  1. Privacy

10.1. Freelancing Gems takes your privacy seriously and any information provided through your use of the Website and/or Services are subject to Freelancing Gems’s Privacy Policy, which is available on the Website.

  1.   General Disclaimer

11.1. Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

11.2.  Subject to this clause, and to the extent permitted by law:

(a) all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and

(b) Freelancing Gems will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.

11.3. Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you “as is” and “as available” without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of Freelancing Gems make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of Freelancing Gems) referred to on the Website, includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:

(a) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;

(b) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website);

(c)  costs incurred as a result of you using the Website, the Services or any of the products of Freelancing Gems; and

(d) the Services or operation in respect to links which are provided for your convenience.

  1.   Link to third party content

12.1  The Site may contain links to websites or applications operated by third parties. We do not have any influence or control over any such third party websites or applications or the third party operator. We are not responsible for and do not endorse any third party websites or applications or their availability or content.

12.2  We accept no responsibility for adverts contained within the Site. If you agree to purchase goods and/or services from any third party who advertises in the Site, you do so at your own risk. The advertiser, and not us, is responsible for such goods and/or services and if you have any questions or complaints in relation to them, you should contact the advertiser.

  1.   Site Management

13.1  We reserve the right at our sole discretion, to

(1) monitor the Site for breaches of these Terms and Conditions;

(2) take appropriate legal action against anyone in breach of applicable laws or these Terms and Conditions;

(3) refuse, restrict access to or availability of, or disable (to the extent technologically feasible) any of your Contributions;

(4) remove from the Site or otherwise disable all files and content that are excessive in size or are in any way a burden to our systems; and

(5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and Services.

  1.   Modifications to and availability of the Site

14.1  We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.

14.2  We cannot guarantee the Site and Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or Services during any downtime or discontinuance of the Site or Services.We are not obliged to maintain and support the Site or Services or to supply any corrections, updates, or releases.

14.3  There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Services, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time, without prior notice.

  1.   Limitation of liability

15.1. Freelancing Gems’s total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.

15.2. You expressly understand and agree that Freelancing Gems, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss. 

15.3 Freelancing Gems makes no warranties or representations about the accuracy or completeness of the Site’s content and are not liable for any

(1) errors or omissions in content:

(2) any unauthorized access to or use of our servers and/or any and all personal information and/or financial information stored on our server;

(3) any interruption or cessation of transmission to or from the site or services; and/or

(4) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party. We will not be responsible for any delay or failure to comply with our obligations under these Terms and Conditions if such delay or failure is caused by an event beyond our reasonable control.

  1.   Termination of Contract

16.1. The Terms will continue to apply until terminated by either you or by Freelancing Gems as set out below.

16.2. If you want to terminate the Terms, you may do so by:

(a) providing Freelancing Gems with 14 days’ notice of your intention to terminate; and

(b) closing your accounts for all of the services which you use, where Freelancing Gems has made this option available to you. Your notice should be sent, in writing, to Freelancing Gems via the ‘Contact Us’ link on our homepage.

16.3.  Freelancing Gems may at any time, terminate the Terms with you if:

(a) you have breached any provision of the Terms or intend to breach any provision;

(b) Freelancing Gems is required to do so by law;

(c)  the provision of the Services to you by Freelancing Gems is, in the opinion of Freelancing Gems, no longer commercially viable.

16.4.       Subject to local applicable laws, Freelancing Gems reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Freelancing Gems’s name or reputation or violates the rights of those of another party.

  1. Indemnity

17.1.        You agree to indemnify Freelancing Gems, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:

(a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with Your Content;

(b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or

(c)  any breach of the Terms.

  1.   Dispute Resolution

18.1. Compulsory: If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).

18.2. Notice: A party to the Terms claiming a dispute (‘Dispute’) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.

18.3. Resolution: On receipt of that notice (‘Notice’) by that other party, the parties to the Terms (‘Parties’) must:

(a) Within 14 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;

(b) If for any reason whatsoever, 14 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Australian Mediation Association or his or her nominee;

(c) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;

(d) The mediation will be held in Brisbane, Australia.

18.4. Confidential:

All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.

18.5. Termination of Mediation:

If 2 weeks have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.

  1.   Venue and Jurisdiction

The Services offered by Freelancing Gems is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland, Australia.

  1.   Governing Law

The Terms are governed by the laws of Queensland, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Queensland, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

  1.   Independent Legal Advice

Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.

  1.   Severance

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.

  1. Promotions

Promotions are strictly limited, and applies to orders placed during the relevant promotional period, expiring 11:59pm (AEST) on the day specified in the promotion.

    • Promotion codes will be specified, relating to each promotional offer and period.
    • Promotion codes must be quoted on purchase orders submitted to Freelancing Gems.
    • Promotional offers can only be redeemed once per billing authority for each promotional period.
    • Promotional offers will not be valid for contracted or discounted prices.
    • Any credit earned through promotions will expire six months after the order has been processed by Freelancing Gems.
    • Discounts will be applied on GST exclusive prices where applicable.

Enquiries regarding any aspect of Freelancing Gems promotions can be directed to support@freelancinggems.com

  1. Competitions

24.1. EOFY Business Boost Prize Pack

24.1.1. The total retail prize value is $2500 (AUD).
24.1.2. The Prize inclusions of the membership and merchandise pack are offered by Freelancing Gems Pty Ltd
24.1.3. The Prize inclusions of the tax planning session, annual tax return and coaching sessions are offered by Bloom Money
24.1.4. The Prize is available for use only by Australian residents over the age of 18.
24.1.5. The Competition is open from 00:01 Thursday 10 June to 11:59 Thursday 17 June, 2021.
24.1.6. Freelancing Gems competitions are in no way endorsed by any social media platforms.
24.1.7. The Prize is not exchangeable for cash or other forms of credit and no refunds will be issued for the value of the prize. All costs above the value of the prize are the responsibility of the customer
24.1.8. By entering the Prize draw, Entrants agree to subscribe to Freelancing Gems and Bloom Money and can unsubscribe at any time.
24.1.9. The Prize will be drawn at 11 AM on Friday 18 June, 2021
24.1.8. Following the Prize draw, the winner will be notified using the contact details provided by the Entrant. The winning Entrant has 48 hours from the time and date of the notification being sent to respond, provide proof of eligibility and claim the Prize. If the Prize is not claimed by the winning Entrant within this time frame, the Prize will be redrawn and any previous winners will forgo all claims to the Prize.
24.1.9. The Competition Prize is valid until 30/06/22. The prize inclusions must be redeemed by the Expiry Date.
24.1.10. Terms and conditions of this offer are as written and cannot be changed by any representation of any unauthorised person, including employees of Freelancing Gems.
24.1.11. Proof of age and residency may be required to claim the prize and is at the discretion of Freelancing Gems.
24.1.12. Freelancing Gems reserves the right to change these terms and conditions without notice and at any stage during the promotion.
24.1.13. Prize Winners must comply with all the normal terms and conditions connected with Freelancing Gems.

25. Hot Desk

You may use the space for the period that you have booked. Weekly and monthly hot desk bookings are subject to a minimum term of 3 months. Monthly bookings are payable one month in advance via credit card subscription. You must not share desk bookings. Only the person booking may use the desk.   Casual & Monthly Hot Desk bookings must be purchased up-front through our website.  Monthly bookings cannot be suspended, transferred or placed on hold during the month. You must keep all access codes and keys provided by us confidential and secure.