Client Service Support

About the Job or Project

Aussie is Australia’s leading provider of home loans, personal loans, credit cards and insurance. We’re an iconic Australian brand, with a proud history dating back to 1992. Today we have a national network of over 250 retail stores and 1300 Home Loan Experts.

This role is to assist Aussie Wynnum and the Aussie Capalaba Franchises to nurture their existing databases and is being offered on a project/contractor basis.

Job Description:
– As our Client Services Support Officer you will be responsible for making outbound phone calls to the customers of our Wynnum & Capalaba stores.

– Your focus will be on building relationships with them and offering any ongoing services that they may need.

The Successful Applicant:
You must possess a current police check (or be willing to obtain one) and have the legal right to live and work in Australia permanently.

Ideal Applicant or Experience

You’re right for this job if…

• You are great at building rapport on the phone
• You’re a self starter and can diligently work through tasks/ projects on a long term basis
• You have had previous experience in customer service or sales, excellent communication skills both written and verbal, strong attention to detail

Required Skills and Services

Customer service
Customer relations
Client management

Perks and Benefits

This role is remote and can be performed from anywhere in Australia.